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Privacy Policy

Privacy :

Cloud HostWorld run web hosting site platform called cloudhostworld.com and would glad for you to use it. cloudhostworld.com basic service is at unbelievable price and we offer upgrades for advanced features with extra bandwidth, extra storage and etc. Our service is specially designed for our clients to give them as much privileges and ownership over what goes on your website as possible and encourages you to express yourself freely. However, you are responsible in what you publish. You have to make sure that none of the prohibited items (like Viruses, spam, or serious threats of violence) published on your website. If you find any website which hosted with cloudhostworld.com and that believe violates these Terms of Service, please email us on abuse@cloudhostworld.com.
We also have additional services and products designed to make the web a better place like Cloud VPS, Cloud Dedicated servers, managed/ Unmanaged dedicated servers. At cloudhostworld.com determinate that privacy is important. This Privacy Policy applicable for all the products and services provided by us.

Information:

We do collect various types of information when you register with cloudhostworld.com during your usage of our services, when you visit our site. Cloud HostWorld always values the privacy and information pertaining to its associates. We do not disclose any information about your individual visits to our website or any information that you may provide to us, such as your contact name, email address, mailing address, or contact number, are not out sourced.
Our infrastructure of servers expand at multiple datacenters that are owned and operated by us or our partners. All information collected within our services endures on this network of servers.

Information Collected:

We only require personal information for the purposes characterize in this Privacy Policy. In addition to the above, such purposes include:

  • Contact with you
  • Making the sites or services easier to use by exclude the need for you to many times to enter the same information
  • Grant our services
  • Auditing, investigation and inquiry in order to protect, maintain and improve our services
  • Assure the technical operating of our network
  • Developing new services

Spam Policy:

If an account has been terminated /cancelled due to policy violations, copy-right infringement, hosting ethics violations, complaints received from any authorized and legal agencies, government departments, spam deterrent agencies or any other recognized internet authority, CLOUD HOSTWORLD is not liable to refund any charges paid for by the customer. We terminate / cancel accounts only after having witness to demonstrate the charges / violations levied.

Billing:

If paying by a bank transfer, please allow 5 working days for the bank to clear and for us to open the Account. If paying via credit card, PayPal we will endeavor to set up your account on the same day. As invoices are generated 14 days before the next due date.
Payment must be made by the due date to avoid the interruption in using your account. If we won’t receive your payment is received, your account will be suspended 5 days after the due date. If no attempt is made within the next 10 days to pay due invoices, we reserve the right to permanently terminate /cancel your account and format all data held.

14. Cancellations & Refunds

Cancellation Policy

In case of unhappiness from our services, clients have the authorization to cancel their service and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation of any service renewals for on-going, website hosting or domain registration services must be made at least 5 business days prior to the next due date of the current service period.

Refund Policy

In case any client is not completely happy with our services we can provide a refund within 45 days from the date you opt in for any service. The refunds will be made after deducting the Service Tax and the Hourly charges for the work completed by us.
If paid by credit card, refunds will be issued to the same credit card provided at the time of purchase and in case PayPal then it will refunded to same PayPal account.
There will be no refund for any addon or Licenses like:
WHM/CPanel, Dedicated Server License, Plesk License, SSL Certificates, OnAPP, Domain Registration and Site Builder as these are purchased from third party Vendors & CLOUD HOSTWORLD does not get any refund in case of cancellation of licenses.
Any service breach or downtime due to scheduled maintenance by Cloud HostWorld or our network providers will not count towards the uptime guarantee. Cloud HostWorld is not liable in any way for failure of third party services.
Cloud HostWorld have full right to suspend OR direct terminate services on receipt of abuse complaints.

Money Back Guarantee

Dedicated servers and other Data Center related hosting services are not included under the any money back guarantee policy. CLOUD HOSTWORLD reserves the right to decide whether or not to issue pro-rated refunds under circumstances.
We also provide a price-freeze guarantee. You never have to pay more than the initial amount you sign up for your hosting service. CLOUD HOSTWORLD reserves the right to change the resource allocation for its services & also to change the prices listed on the website.
License costs of all third party applications and software offered with our plans are subject to change without written intimation.